Current Searches-Executive Director

Executive Director

Piano Technicians Guild
Kansas City, Kansas

The Moran Company is pleased to partner with the Piano Technicians Guild to recruit the organization's next Executive Director.

Organizational Background

The Piano Technicians Guild was founded in 1958 from the merger of two separate organizations, the National Association of Piano Tuners (NAPT), and the American Society of Piano Technicians (ASPT). Since then, PTG has been the world’s premier source of expertise in piano service and technology. The organization represents more than 100 years of collective knowledge, over 3,300 global members and the industry’s only recognized piano certification program.

The mission of PTG is to promote the industry’s highest possible standards by:

• Providing members with every opportunity for professional development
• Recognizing and promoting technical competency through examinations
• Advancing the interests of each of the members

PTG has an annual budget of $1.5 million, 6 full-time employees, and headquarters in Kansas City, Kansas. The organization provides the following key services:

1.  Maintains and supports the professional standards for becoming a certified piano technician.
2.  Acts as a repository of information and training resources for the career field.
3.  Facilitates training and certification through member services including local chapter programming and meetings, publications, and an annual convention.
4.  Promotes its members and their profession.
5.  Provides members with a way to connect with other professionals in their field.
6.  Maintains a central location which houses a training facility and museum.

Position Summary

The Executive Director provides leadership toward the achievement of the PTG’s philosophy, mission, strategy and annual goals and objectives and is responsible for the general, day-to-day administration of the affairs of the organization. The Executive Director reports to and works with the Executive Board in developing strategies which support the mission of the PTG, developing and implementing the strategic goals and objectives of the PTG, and enabling the Board to effectively fulfill its governance function.

Key Responsibilities

Leadership

• Participate with the Executive Board in developing a vision and strategic plan to guide the association.
• Identify, assess, and inform the Executive Board of internal and external issues that affect the association.
• Foster effective teamwork between the Board, the Executive Director, and the staff.
• Provide support for the PTG Foundation and the International Association of Piano Builders & Technicians (IAPBT).
• Represent the association to the public.

Operational planning and management

• Ensure the operation of PTG meets or exceeds the expectations of its members.
• Oversee the efficient and effective day-to-day operation of the association; draft operational policies and procedures for Board review and approval.
• Provide administrative support to the Board and the supporting organizations (PTG Foundation and IAPBT).

Program planning and management

• Oversee the planning, implementation and evaluation of the association's programs and services to ensure programs and services offered by the association contribute to the association's mission and reflect the priorities of the Board.
• Lead and manage all processes associated with the organization’s annual convention, including site inspections, planning, contract negotiations, vendor selection, delivery of services, etc.
• Act as PTG’s publisher for its monthly publication, The Piano Technicians Journal, including contract negotiations, editor management, compliance oversight for author contracts & IRS forms, and conflict resolution.
• Expand membership through innovative outreach initiatives.

Human resources planning and management

• Determine staffing requirements for organizational management and program delivery.
• Recruit, interview and select qualified staff that have the right technical and personal abilities to help further the association's mission.
• Establish a positive, healthy and safe work environment; oversee the implementation of the human resources policies, procedures and practices including a performance management process; ensure appropriate training.
• Ensure a motivated and capable staff in a positive work environment.
• Coach, mentor and discipline staff as necessary using appropriate techniques.

Financial planning and management

• Prepare and manage PTG’s annual budget. Responsible for expenditures according to the budget and accounting for all monies of PTG through sound practices and accurate records.
• Provide financial oversight of the organization by preparing and reviewing monthly financials, presenting financial reports to the Board, ensuring all monthly and year tax filings and reports are completed timely and accurately, and facilitating the annual audit.
• Evaluate the organization’s financial performance as it relates to sources of revenue. Make recommendations to the Board (for example, member dues increases) in order to maintain financial stability.
• Evaluate and implement sound risk management policies.

Communications

• Communicate with stakeholders to keep them informed of the work of the association.
• Assure that PTG and its mission, programs, products and services are consistently presented in a strong, positive image internally, to the membership at large and to the public.
• Ensure internal and external transparency.
• Embrace technological advancements to further the mission of the association.

Professional Qualifications & Personal Characteristics

• Bachelor’s Degree required; advanced degree such as an MBA and/or a designation such as Certified Association Executive preferred.
• Five or more years of progressive management experience, preferably in a membership based non-profit association with a focus on professional education and designation programs.
• Demonstrated ability to monitor and sustain sound financial performance.
• Proven success working with a senior leadership team and a Board of Directors, with the ability to cultivate board member relationships.
• Strong organizational abilities, including planning, delegating, program development, task facilitation, without micro-managing key managers.
• Ability to envision and convey the organization’s strategic future to the staff, board, and volunteers (Mission driven and within objectives of Strategic Plan).
• Transparent and high integrity leadership qualities; approachability.
• Personnel management experience, including human resource practices and compensation/benefits administration, and the ability to demonstrate appreciation for staff, solicit and incorporate their input.
• A ‘working’ leader; someone who can roll up their sleeves and work alongside staff to accomplish the goals of the organization. This is critical to specific projects including, but not limited to, the annual convention.

Compensation

The annual salary range for this position is expected to be $115,000 - $125,000 plus benefits which include health, dental & vision insurance, a 401(k) savings plan, paid holidays, PTO and flexible work hours.

Statement of Non-Discrimination

The Piano Technicians Guild welcomes and supports all individuals who qualify for membership. We are committed to fostering and preserving a culture of diversity, equity, and inclusivity (DEI). Our organizational commitment to DEI aligns with our culture of treating everyone with respect and dignity.

The Guild's DEI initiatives are applicable, but not limited, to our practices and policies on professional development and training, which are built on:

• Respectful communication
• An environment that is free from discrimination, harassment, and bullying
• A culture that is inclusive and embraces individual differences
• An organization that attracts, supports, and retains a diverse range of talented and committed individuals

Application Process

The search for The Piano Technicians Guild Executive Director is being conducted by The Moran Company. Questions about the position can be directed to Jamie Berry, The Moran Company; jamie (at) morancompany.com.

To apply for this position, submit cover letter and resume to Jamie Berry, The Moran Company, via the secure online portal. Resume should include all professional education and experience, dates of employment (month and year) and position/title and organization names. Cover letter should articulate relevant experience and fit with the stated preferences of the position.   APPLY NOW